:root{--bg:#f2f3f5;--panel:#fff;--soft:#fafafa;--text:#202124;--muted:#6b7280;--line:#e1e4e8;--dark:#101010;--sidebar-text:#fff;--sidebar-muted:#aaa;--sidebar-hover:#1e1e1e;--sidebar-switch:#1b1b1b;--topbar:rgba(247,247,247,.95);--login-bg:#0d0d0d;--font-family:Inter,system-ui,-apple-system,"Segoe UI",sans-serif;--accent-rgb:244,124,32;--accent-text:#fff;--orange:#f47c20;--orange2:#d85f08;--green:#167a53;--greenbg:#e8f7f0;--red:#b43b4c;--redbg:#fff0f2;--blue:#2f5fb3;--bluebg:#edf3ff;--amber:#a86408;--amberbg:#fff3df;--shadow:0 12px 34px rgba(17,17,17,.08);--r:17px}*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:var(--font-family);background:var(--bg);color:var(--text)}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.login{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at 20% 10%,rgba(var(--accent-rgb),.2),transparent 30%),var(--login-bg)}.login-card{width:min(900px,100%);padding:35px;border-radius:24px;background:#fff;box-shadow:0 30px 80px rgba(0,0,0,.35)}.logo{position:relative;width:86px;height:50px;display:grid;place-items:center;border-radius:10px;background:#111;color:#fff;font-size:26px;letter-spacing:-2px}.logo span,.brand-mark span{color:var(--orange)}.logo i{position:absolute;bottom:6px;left:14px;right:14px;height:2px;background:var(--orange)}.kicker{margin:24px 0 6px;color:var(--orange2);font-size:11px;font-weight:900;letter-spacing:.12em}.login h1{margin:0;font-size:clamp(28px,5vw,44px);letter-spacing:-.05em}.login p{color:var(--muted);line-height:1.5}.profiles{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:24px}.profile{padding:17px;border:1px solid var(--line);border-radius:15px;background:#fff;text-align:left;transition:.15s}.profile:hover{border-color:var(--orange);transform:translateY(-2px)}.profile b,.profile small,.profile em{display:block}.profile small{margin:5px 0;color:var(--muted)}.profile em{color:var(--orange2);font-style:normal;font-size:10px;font-weight:800}.error{margin-top:15px;color:var(--red)}.app{display:grid;grid-template-columns:280px minmax(0,1fr);min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;z-index:40;display:flex;flex-direction:column;padding:20px 15px 14px;color:var(--sidebar-text);background:radial-gradient(circle at 0 0,rgba(var(--accent-rgb),.18),transparent 33%),var(--dark)}.brand{display:flex;align-items:center;gap:11px;padding:0 6px 19px}.brand-mark{width:76px;height:45px;display:grid;place-items:center;border-radius:9px;background:#fff;color:#111;font-size:22px;font-weight:900;letter-spacing:-2px}.brand strong{display:block}.brand small{display:block;margin-top:3px;color:#999}.area-switch{display:grid;grid-template-columns:1fr 1fr;gap:5px;padding:5px;border:1px solid #303030;border-radius:12px;background:var(--sidebar-switch)}.area-switch button{border:0;border-radius:9px;padding:9px 5px;background:transparent;color:var(--sidebar-muted);font-size:11px}.area-switch button.active{background:var(--orange);color:var(--accent-text);font-weight:800}nav{min-height:0;overflow:auto;margin-top:14px;display:flex;flex-direction:column;gap:4px}.nav{border:0;padding:10px 12px;border-radius:11px;background:transparent;color:var(--sidebar-muted);text-align:left}.nav:hover{background:var(--sidebar-hover);color:var(--sidebar-text)}.nav.active{background:linear-gradient(90deg,rgba(var(--accent-rgb),.3),rgba(var(--accent-rgb),.06));color:var(--sidebar-text);box-shadow:inset 3px 0 var(--orange)}.sidebar-foot{margin-top:auto;padding:14px 8px 3px;color:#ddd;font-size:12px}.sidebar-foot small{display:block;margin:5px 0 0 16px;color:#888}.dot{display:inline-block;width:8px;height:8px;margin-right:7px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px rgba(22,122,83,.18)}.close-menu{display:none;position:absolute;right:10px;top:10px;width:38px;height:38px;border:1px solid #333;border-radius:10px;background:#202020;color:#fff;font-size:24px}.backdrop{display:none}.topbar{position:sticky;top:0;z-index:25;min-height:82px;display:flex;align-items:center;justify-content:space-between;padding:16px 27px;background:var(--topbar);backdrop-filter:blur(12px);border-bottom:1px solid #ddd}.top-left{display:flex;align-items:center;gap:12px}.topbar p{margin:0 0 3px;color:var(--muted);font-size:10px;font-weight:900;letter-spacing:.09em}.topbar h1{margin:0;font-size:27px;letter-spacing:-.04em}.user{display:flex;align-items:center;gap:13px}.user strong,.user small{display:block;text-align:right}.user small{color:var(--muted)}.user button,.menu{border:1px solid var(--line);border-radius:11px;padding:9px 12px;background:#fff}.menu{display:none;font-size:20px}.content{padding:25px 27px 55px}.grid{display:grid;gap:16px}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.card{overflow:hidden;border:1px solid var(--line);border-radius:var(--r);background:var(--panel);box-shadow:var(--shadow)}.pad{padding:20px}.metric{min-height:127px;padding:19px}.metric span{display:block;color:var(--muted);font-size:12px}.metric b{display:block;margin:11px 0 7px;font-size:29px;letter-spacing:-.05em}.metric small{color:var(--muted)}.head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:19px 20px 0}.head h2,.head h3{margin:0;font-size:17px}.head p{margin:5px 0 0;color:var(--muted);font-size:12px}.body{padding:18px 20px 20px}.status{display:inline-flex;align-items:center;padding:6px 9px;border-radius:999px;font-size:10px;font-weight:900}.status.green{background:var(--greenbg);color:var(--green)}.status.orange{background:#fff0e5;color:var(--orange2)}.status.blue{background:var(--bluebg);color:var(--blue)}.status.red{background:var(--redbg);color:var(--red)}.notice{padding:13px 15px;border-radius:13px;background:#fff0e5;color:#82400f;font-size:12px;line-height:1.5}.toolbar{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:16px}.toolbar>div{display:flex;gap:8px;flex-wrap:wrap}.btn{border:0;border-radius:11px;padding:10px 14px;font-size:12px;font-weight:800}.btn.primary{background:var(--orange);color:var(--accent-text)}.btn.secondary{background:#fff;border:1px solid var(--line)}.btn.danger{background:var(--redbg);color:var(--red)}.form{display:grid;grid-template-columns:1fr 1fr;gap:14px}.field{display:flex;flex-direction:column;gap:6px}.field.full{grid-column:1/-1}.field label{font-size:11px;font-weight:800}.field input,.field select,.field textarea{width:100%;padding:10px 11px;border:1px solid #d9dde5;border-radius:11px;background:#fff;outline:none}.field textarea{min-height:95px;resize:vertical}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--orange);box-shadow:0 0 0 3px rgba(var(--accent-rgb),.13)}.table{overflow:auto}table{width:100%;min-width:720px;border-collapse:collapse}th,td{padding:13px 15px;border-bottom:1px solid var(--line);text-align:left;font-size:12px}th{background:#fafafa;color:var(--muted);font-size:10px;text-transform:uppercase}.split{display:grid;grid-template-columns:340px minmax(0,1fr);min-height:600px}.list{border-right:1px solid var(--line);overflow:auto}.list-item{width:100%;padding:15px;border:0;border-bottom:1px solid var(--line);background:#fff;text-align:left}.list-item.active{background:#fff7f1;box-shadow:inset 3px 0 var(--orange)}.list-item b,.list-item span,.list-item small{display:block}.list-item span,.list-item small{margin-top:4px;color:var(--muted)}.chat{display:flex;flex-direction:column;min-height:600px}.chat-head{padding:16px 18px;border-bottom:1px solid var(--line)}.messages{flex:1;padding:18px;overflow:auto;background:#fafafa}.bubble{max-width:76%;margin:0 0 11px;padding:11px 13px;border-radius:14px;background:#fff;border:1px solid var(--line);font-size:13px;line-height:1.45}.bubble.bot,.bubble.human{margin-left:auto;background:#fff0e5;border-color:#ffd8bd}.bubble.system{max-width:90%;margin-left:auto;margin-right:auto;background:#eee;color:#666;text-align:center;font-size:11px}.bubble small{display:block;margin-top:5px;color:var(--muted)}.composer{display:flex;gap:8px;padding:14px;border-top:1px solid var(--line)}.composer input{flex:1;border:1px solid var(--line);border-radius:11px;padding:10px}.paths{display:grid;gap:10px}.path{padding:13px;border:1px solid var(--line);border-radius:12px;background:#fafafa}.path b,.path span{display:block}.path span{margin-top:5px;color:var(--muted);font-size:11px}.backend-box{display:grid;grid-template-columns:1fr 1fr;gap:12px}.code{padding:13px;border-radius:12px;background:#111;color:#ddd;font:12px ui-monospace,SFMono-Regular,Consolas,monospace;overflow:auto}.toast{position:fixed;right:22px;bottom:22px;z-index:90;padding:12px 15px;border-radius:12px;background:#111;color:#fff;opacity:0;transform:translateY(12px);pointer-events:none;transition:.2s}.toast.show{opacity:1;transform:none}.skeleton{height:90px;border-radius:15px;background:linear-gradient(90deg,#eee,#fafafa,#eee);background-size:200% 100%;animation:sh 1.2s infinite}@keyframes sh{to{background-position:-200% 0}}
@media(max-width:1040px){.g4{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:1fr 1fr}.split{grid-template-columns:300px 1fr}}
@media(max-width:760px){.profiles{grid-template-columns:1fr 1fr}.app{display:block}.sidebar{position:fixed;left:0;top:0;width:min(86vw,320px);transform:translateX(-104%);transition:.2s}.sidebar.open{transform:none}.close-menu{display:block}.backdrop.show{display:block;position:fixed;inset:0;z-index:35;background:rgba(0,0,0,.55)}.menu{display:block}.topbar{padding:13px 15px}.topbar h1{font-size:22px}.user>div{display:none}.content{padding:18px 14px 45px}.g4,.g3,.g2{grid-template-columns:1fr}.form{grid-template-columns:1fr}.field.full{grid-column:auto}.split{grid-template-columns:1fr;min-height:auto}.list{border-right:0;max-height:300px}.chat{min-height:560px}.backend-box{grid-template-columns:1fr}.bubble{max-width:88%}}

/* BRW Response 0.0.9 — autenticação real */
.auth-card{width:min(620px,100%)}.auth-panel{margin-top:20px}.auth-panel h1{font-size:clamp(28px,5vw,40px)}.auth-form{display:grid;gap:13px;margin-top:22px}.auth-form .field{gap:7px}.auth-form input{padding:13px 14px;font-size:16px}.auth-submit{width:100%;padding:14px;font-size:15px}.text-button{margin-top:15px;padding:8px 0;border:0;background:transparent;color:var(--orange2);font-weight:800}.password-rule{margin:0!important;font-size:12px}.auth-message{margin-top:16px;padding:12px 14px;border-radius:12px;font-size:13px;line-height:1.45}.auth-message.success{display:block!important;background:var(--greenbg);color:var(--green)}.auth-message.error{display:block!important;background:var(--redbg);color:var(--red)}.inline-auth{margin-top:0}.secure-notice{border:1px solid #ffd8bd}.field input:disabled,.field select:disabled,.field textarea:disabled{background:#f4f4f4;color:#777;cursor:not-allowed}

/* BRW Response 0.0.10 — atualizador interno */
.update-preview{border-color:#ffc89f}.update-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:16px}.update-actions .btn{min-height:42px}.field input[type=file]{padding:9px;background:#fafafa}.btn:disabled{opacity:.55;cursor:not-allowed}.update-preview .path span{line-height:1.45}
@media(max-width:760px){.update-actions{display:grid;grid-template-columns:1fr}.update-actions .btn{width:100%}}

/* BRW Response 0.0.11 — integração Meta */
.copy-row{display:flex;align-items:stretch;gap:8px}.copy-row code,.secret-once code{display:block;flex:1;min-width:0;padding:11px 12px;border:1px solid var(--line);border-radius:11px;background:#111;color:#f5f5f5;font:12px ui-monospace,SFMono-Regular,Consolas,monospace;overflow:auto}.secret-once{display:grid;gap:10px;margin-top:14px;padding:14px;border:1px solid #ffc89f;border-radius:13px;background:#fff7f1}.secret-once b,.secret-once small{display:block}.secret-once small{color:var(--muted);line-height:1.45}.saved-secret{margin-left:6px;color:var(--green);font-size:10px;font-weight:900}.meta-steps{counter-reset:meta-step}.meta-steps .path{position:relative;padding-left:44px}.meta-steps .path:before{counter-increment:meta-step;content:counter(meta-step);position:absolute;left:12px;top:12px;width:23px;height:23px;display:grid;place-items:center;border-radius:50%;background:var(--orange);color:var(--accent-text);font-size:11px;font-weight:900}
@media(max-width:760px){.copy-row{display:grid;grid-template-columns:1fr}.copy-row .btn{width:100%}.secret-once .btn{width:100%}}


/* BRW Response 0.0.12 — páginas legais para publicação na Meta */
.legal-url-list{display:grid;gap:10px}.legal-url-list .copy-row code{background:#fafafa;color:#202124}.legal-hint{margin:12px 0 0;color:var(--muted);font-size:12px;line-height:1.5}


/* BRW Response 0.0.19 — Aparência e PWA */
.logo.has-image,.brand-mark.has-image{background:transparent;letter-spacing:0;overflow:visible}.logo.has-image{width:min(250px,100%);height:76px;justify-content:start}.logo.has-image img{display:block;max-width:100%;max-height:76px;object-fit:contain;object-position:left center}.brand-mark.has-image{width:96px;height:52px;justify-content:start}.brand-mark.has-image img{display:block;max-width:100%;max-height:52px;object-fit:contain;object-position:left center}.brand-mark{color:#111}.brand-mark:not(.has-image){background:#fff}.theme-preview{min-height:160px;border:1px solid var(--line);border-radius:15px;padding:18px;background:var(--bg);display:grid;grid-template-columns:105px 1fr;gap:14px}.theme-preview-sidebar{border-radius:12px;background:var(--dark);box-shadow:inset 0 0 0 1px rgba(127,127,127,.12)}.theme-preview-main{display:grid;gap:10px}.theme-preview-top{height:25px;border-radius:8px;background:var(--panel);border:1px solid var(--line)}.theme-preview-card{min-height:80px;padding:12px;border-radius:12px;background:var(--panel);border:1px solid var(--line);color:var(--text)}.theme-preview-card b,.theme-preview-card small{display:block}.theme-preview-card small{margin-top:5px;color:var(--muted)}.theme-preview-accent{width:75px;height:10px;margin-top:12px;border-radius:999px;background:var(--orange)}.color-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.color-control{display:grid;grid-template-columns:48px minmax(0,1fr);align-items:center;gap:10px}.color-control input[type=color]{width:48px;height:42px;padding:3px;border-radius:10px}.asset-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.asset-box{padding:14px;border:1px solid var(--line);border-radius:14px;background:var(--soft)}.asset-box b,.asset-box small{display:block}.asset-box small{margin:5px 0 12px;color:var(--muted);line-height:1.45}.asset-preview{height:94px;margin-bottom:12px;display:grid;place-items:center;border:1px dashed var(--line);border-radius:12px;background:var(--panel);overflow:hidden}.asset-preview img{max-width:90%;max-height:78px;object-fit:contain}.asset-preview.square img{width:72px;height:72px;border-radius:16px}.asset-remove{display:flex;align-items:center;gap:7px;margin-top:10px;font-size:11px}.asset-remove input{width:auto}.pwa-status{display:grid;gap:10px}.pwa-actions{display:flex;gap:9px;flex-wrap:wrap}.pwa-install-help{margin-top:12px}.settings-stack{display:grid;gap:16px}.branding-form .form{align-items:start}.branding-form input[type=file]{padding:9px;background:var(--soft)}
html[data-theme="dark"]{color-scheme:dark}html[data-theme="dark"] .topbar{border-color:var(--line)}html[data-theme="dark"] .user button,html[data-theme="dark"] .menu,html[data-theme="dark"] .btn.secondary{background:var(--panel);color:var(--text);border-color:var(--line)}html[data-theme="dark"] .field input,html[data-theme="dark"] .field select,html[data-theme="dark"] .field textarea,html[data-theme="dark"] .composer input{background:var(--panel);color:var(--text);border-color:var(--line)}html[data-theme="dark"] .field input:disabled,html[data-theme="dark"] .field select:disabled,html[data-theme="dark"] .field textarea:disabled{background:var(--soft);color:var(--muted)}html[data-theme="dark"] th{background:var(--soft);color:var(--muted)}html[data-theme="dark"] .list-item{background:var(--panel);color:var(--text)}html[data-theme="dark"] .list-item.active{background:rgba(var(--accent-rgb),.11)}html[data-theme="dark"] .messages{background:var(--soft)}html[data-theme="dark"] .bubble{background:var(--panel);color:var(--text);border-color:var(--line)}html[data-theme="dark"] .bubble.bot,html[data-theme="dark"] .bubble.human{background:rgba(var(--accent-rgb),.12);border-color:rgba(var(--accent-rgb),.32)}html[data-theme="dark"] .path,html[data-theme="dark"] .asset-box{background:var(--soft)}html[data-theme="dark"] .login-card{background:var(--panel);color:var(--text)}html[data-theme="dark"] .legal-url-list .copy-row code{background:var(--soft);color:var(--text)}
@media(max-width:760px){.color-fields,.asset-grid{grid-template-columns:1fr}.theme-preview{grid-template-columns:74px 1fr}.pwa-actions{display:grid;grid-template-columns:1fr}.pwa-actions .btn{width:100%}.brand-mark.has-image{width:90px}}

/* Central de Conversas 0.2.0 */
.conversation-toolbar{padding:14px;border-bottom:1px solid var(--line);display:grid;gap:10px}.conversation-filters{display:grid;grid-template-columns:2fr repeat(4,minmax(120px,1fr));gap:8px}.conversation-queues{display:flex;gap:7px;flex-wrap:wrap}.queue-chip{border:1px solid var(--line);background:var(--panel);color:var(--muted);border-radius:999px;padding:7px 10px;cursor:pointer;font-weight:700}.queue-chip.active{border-color:var(--accent);color:var(--text);box-shadow:0 0 0 1px var(--accent) inset}.queue-chip b{color:var(--accent);margin-left:5px}.conversation-meta{display:flex;gap:8px;flex-wrap:wrap;margin-top:7px}.conversation-meta small{background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:4px 8px}.unread-badge{display:inline-flex;min-width:22px;height:22px;border-radius:999px;align-items:center;justify-content:center;background:var(--accent);color:#111;font-size:12px;font-weight:900}.conversation-actions{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}.conversation-actions select{max-width:210px}.conversation-history{border-top:1px solid var(--line);padding:12px}.conversation-history details summary{cursor:pointer;font-weight:700}.history-event{padding:9px 0;border-bottom:1px solid var(--line)}.history-event:last-child{border-bottom:0}@media(max-width:900px){.conversation-filters{grid-template-columns:1fr 1fr}.conversation-toolbar{padding:10px}}@media(max-width:560px){.conversation-filters{grid-template-columns:1fr}.conversation-actions select{max-width:none;width:100%}}

.conversation-qualification{border-top:1px solid var(--line);padding:14px 18px;background:color-mix(in srgb,var(--surface) 94%,var(--accent) 6%)}
.conversation-qualification summary{cursor:pointer;font-weight:800}
.conversation-qualification .auth-form{margin-top:14px}
.conversation-qualification textarea{min-height:110px;resize:vertical}
.qualification-status{margin-top:12px}
.check-line{display:flex;gap:8px;align-items:flex-start;font-size:.92rem}

.gov-layout{display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:18px;margin-top:18px}
.gov-identities{display:flex;flex-direction:column;gap:9px}
.gov-identity{text-align:left;border:1px solid var(--line);background:var(--surface);color:var(--text);border-radius:12px;padding:12px;cursor:pointer}
.gov-identity.active{border-color:var(--accent);box-shadow:0 0 0 2px color-mix(in srgb,var(--accent) 25%,transparent)}
.gov-identity b,.gov-identity span,.gov-identity small{display:block}
.gov-identity span,.gov-identity small{color:var(--muted);margin-top:3px}
.gov-identity small{font-size:.76rem;line-height:1.35}
.gov-detail{min-width:0}
.gov-editor{border:1px solid var(--line);border-radius:14px;padding:18px;background:var(--surface)}
.gov-editor-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px}
.gov-editor-head h3,.gov-editor-head p{margin:0}
.gov-environments{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:16px}
.gov-env-card{border:1px solid var(--line);border-radius:12px;padding:14px;background:color-mix(in srgb,var(--surface) 94%,var(--accent) 6%)}
.gov-workspaces{display:grid;gap:8px}
.gov-workspace{display:flex;gap:9px;align-items:flex-start;border:1px solid var(--line);padding:9px;border-radius:9px}
.gov-workspace span,.gov-workspace small{display:block}
.gov-workspace small{color:var(--muted)}
.gov-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}
@media(max-width:900px){.gov-layout,.gov-environments{grid-template-columns:1fr}}

body[data-environment="portal"] .area-switch{display:none!important}

.area-switch{display:none!important}

.gov-password{display:grid;grid-template-columns:minmax(240px,1fr) auto;gap:10px;align-items:end;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
.login-pwa-install{width:100%;margin-top:12px}
@media(max-width:700px){.gov-password{grid-template-columns:1fr}}

.modal-backdrop{position:fixed;inset:0;z-index:1000;background:rgba(0,0,0,.76);display:grid;place-items:center;padding:18px;overflow:auto}
.modal-card{width:min(900px,100%);max-height:calc(100vh - 36px);overflow:auto;background:var(--panel);color:var(--text);border:1px solid var(--line);border-radius:18px;box-shadow:0 30px 100px rgba(0,0,0,.48);padding:20px}
.modal-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px}.modal-head h2,.modal-head p{margin:0}.modal-head p{color:var(--muted);margin-top:5px}
.modal-close{border:1px solid var(--line);background:transparent;color:var(--text);width:38px;height:38px;border-radius:10px;font-size:24px;cursor:pointer}
.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:18px}
.gov-password{display:grid;grid-template-columns:minmax(240px,1fr) auto;gap:10px;align-items:end;margin-top:18px;padding-top:16px;border-top:1px solid var(--line)}
.gov-checks{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.gov-check{display:flex;gap:10px;border:1px solid var(--line);border-radius:12px;padding:12px;background:var(--soft)}
.gov-check>b{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;flex:0 0 28px}
.gov-check.passed>b{background:#e7f7ed;color:#15733a}.gov-check.failed>b{background:#fff0dd;color:#9a4d00}
.gov-check span,.gov-check strong,.gov-check small{display:block}.gov-check small{color:var(--muted);margin-top:3px}
.login-pwa-install{width:100%;margin-top:12px}
@media(max-width:760px){.gov-checks,.gov-password{grid-template-columns:1fr}.modal-actions{flex-direction:column-reverse}.modal-actions .btn{width:100%}}

.list-item small+small{margin-top:4px}
.list-item:has(.unread-badge){border-left:3px solid var(--accent)}
#conversationPriority{min-width:170px}
@media(max-width:760px){#conversationPriority{width:100%}}

.operator-bar{display:flex;justify-content:space-between;align-items:center;gap:14px;border:1px solid var(--line);border-radius:14px;padding:12px 16px;margin-bottom:14px;background:var(--panel)}
.operator-bar>div{display:flex;align-items:center;gap:10px}.operator-bar span{color:var(--muted);font-size:.88rem}.operator-bar input{width:80px}
.quick-reply-row{display:flex;gap:8px;padding:10px 16px;border-top:1px solid var(--line)}.quick-reply-row select{flex:1}
.conversation-notes{border-top:1px solid var(--line);padding:14px 18px}.conversation-notes summary{cursor:pointer;font-weight:800}
.note-form{display:grid;grid-template-columns:1fr auto;gap:8px;margin-top:12px}.note-form textarea{min-height:72px;resize:vertical}
.internal-note{border:1px solid var(--line);border-radius:10px;padding:10px;margin-top:8px;background:var(--soft)}.internal-note b,.internal-note span,.internal-note small{display:block}.internal-note span{margin:5px 0}.internal-note small{color:var(--muted)}
.quick-reply-list{display:grid;gap:8px;margin-top:14px}.quick-reply-list>div{display:flex;justify-content:space-between;gap:12px;align-items:center;border:1px solid var(--line);border-radius:10px;padding:10px}.quick-reply-list span,.quick-reply-list b,.quick-reply-list small{display:block}.quick-reply-list small{color:var(--muted);margin-top:3px}
@media(max-width:760px){.operator-bar,.operator-bar>div,.note-form{display:grid;grid-template-columns:1fr}.operator-bar input{width:100%}.quick-reply-row{flex-direction:column}}

.queue-overview{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:9px}
.queue-overview-item{border:1px solid var(--line);border-radius:12px;background:var(--soft);color:var(--text);padding:15px 10px;text-align:left;cursor:pointer}
.queue-overview-item span,.queue-overview-item b{display:block}.queue-overview-item span{color:var(--muted);font-size:.82rem}.queue-overview-item b{font-size:1.7rem;margin-top:6px}
.daily-bars{height:150px;display:grid;grid-template-columns:repeat(7,1fr);gap:10px;align-items:end}
.daily-column{text-align:center}.daily-values{height:118px;display:flex;align-items:end;justify-content:center;gap:4px;border-bottom:1px solid var(--line)}
.daily-values i{width:12px;border-radius:5px 5px 0 0;background:var(--orange);display:block;min-height:4px}.daily-values i+ i{background:var(--text)}
.daily-column small{display:block;color:var(--muted);margin-top:7px;text-transform:capitalize}
.chart-legend{display:flex;gap:16px;justify-content:center;margin-top:13px;color:var(--muted);font-size:.82rem}.chart-legend span{display:flex;gap:6px;align-items:center}.chart-legend i{width:10px;height:10px;border-radius:3px;background:var(--orange)}.chart-legend span+span i{background:var(--text)}
@media(max-width:850px){.queue-overview{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){.queue-overview{grid-template-columns:1fr}.daily-bars{gap:4px}.daily-values i{width:8px}}

/* BRW Response 0.6.3 — correção visual da Central de Conversas */
.workspace-context{display:inline-flex;margin-top:5px;padding:4px 8px;border:1px solid var(--line);border-radius:999px;color:var(--muted);font-size:11px;font-weight:800;background:var(--panel)}

.conversation-center{
  display:grid;
  grid-template-columns:minmax(360px,420px) minmax(0,1fr);
  min-height:650px;
  align-items:start;
}
.conversation-center>.conversation-list{
  min-width:0;
  max-height:calc(100vh - 185px);
  overflow:auto;
  border-right:1px solid var(--line);
}
.conversation-center>.chat{
  min-width:0;
  min-height:650px;
}
.conversation-toolbar{
  position:sticky;
  top:0;
  z-index:6;
  padding:14px;
  background:var(--panel);
  border-bottom:1px solid var(--line);
}
.conversation-queues{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:7px;
}
.queue-chip{
  width:100%;
  min-width:0;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:8px;
  text-align:left;
  white-space:normal;
}
.queue-chip b{margin-left:auto}
.conversation-filters{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:8px;
}
.conversation-filters input,
.conversation-filters select,
.conversation-toolbar-actions .btn{
  width:100%;
  min-width:0;
}
#convSearch{grid-column:1/-1}
.conversation-toolbar-actions{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:8px;
}
.conversation-result-count{
  padding:9px 14px;
  border-bottom:1px solid var(--line);
  color:var(--muted);
  font-size:11px;
  font-weight:800;
  background:var(--soft);
}
.conversation-center .list-item{
  padding:14px;
  overflow:hidden;
}
.conversation-center .list-item b,
.conversation-center .list-item span,
.conversation-center .list-item small{
  overflow-wrap:anywhere;
}
.conversation-center .chat-head{
  position:sticky;
  top:82px;
  z-index:5;
  background:var(--panel);
}
.conversation-center .messages{
  min-height:340px;
  max-height:520px;
  overflow:auto;
}
.conversation-actions{
  display:grid;
  grid-template-columns:repeat(auto-fit,minmax(145px,1fr));
  gap:8px;
}
.conversation-actions .btn,
.conversation-actions select{
  width:100%;
  max-width:none;
  min-width:0;
}
.quick-reply-row,
.composer{
  align-items:stretch;
}
.conversation-notes,
.conversation-history,
.conversation-qualification{
  min-width:0;
}
.conversation-qualification details>summary,
.conversation-notes details>summary,
.conversation-history details>summary{
  padding:2px 0;
}
.operator-bar{
  flex-wrap:wrap;
}
.operator-bar>div:last-child{
  margin-left:auto;
  display:grid;
  grid-template-columns:minmax(140px,180px) 80px auto;
}

@media(max-width:1400px){
  .conversation-center{
    grid-template-columns:1fr;
    min-height:auto;
  }
  .conversation-center>.conversation-list{
    max-height:520px;
    border-right:0;
    border-bottom:1px solid var(--line);
  }
  .conversation-center>.chat{
    min-height:auto;
  }
  .conversation-center .conversation-queues{
    grid-template-columns:repeat(3,minmax(0,1fr));
  }
  .conversation-center .conversation-filters{
    grid-template-columns:2fr repeat(2,minmax(150px,1fr));
  }
  .conversation-center #convSearch{
    grid-column:auto;
  }
  .conversation-center .conversation-toolbar-actions{
    grid-template-columns:1fr 1fr;
  }
  .conversation-center .chat-head{
    position:static;
  }
}

@media(max-width:900px){
  .conversation-center .conversation-queues,
  .conversation-center .conversation-filters{
    grid-template-columns:1fr 1fr;
  }
  .conversation-center #convSearch{
    grid-column:1/-1;
  }
  .operator-bar,
  .operator-bar>div,
  .operator-bar>div:last-child{
    width:100%;
    display:grid;
    grid-template-columns:1fr;
    margin-left:0;
  }
  .conversation-center .messages{
    max-height:460px;
  }
}

@media(max-width:560px){
  .conversation-center .conversation-queues,
  .conversation-center .conversation-filters,
  .conversation-toolbar-actions,
  .conversation-actions{
    grid-template-columns:1fr;
  }
  .conversation-center>.conversation-list{
    max-height:460px;
  }
  .conversation-center .messages{
    min-height:300px;
    max-height:420px;
  }
  .quick-reply-row,
  .composer{
    flex-direction:column;
  }
}

/* BRW Response 0.6.4 — redesign funcional da Central de Conversas */
.conversation-screen{display:grid;gap:14px;min-width:0}
.conversation-screen button,
.conversation-screen input,
.conversation-screen select,
.conversation-screen textarea{
  color:var(--text);
}
.conversation-screen input,
.conversation-screen select,
.conversation-screen textarea{
  width:100%;
  min-width:0;
  border:1px solid var(--line);
  border-radius:10px;
  background:var(--soft);
  color:var(--text);
  outline:none;
}
.conversation-screen input,
.conversation-screen select{height:40px;padding:0 12px}
.conversation-screen select{
  appearance:none;
  padding-right:34px;
  background-image:
    linear-gradient(45deg,transparent 50%,var(--orange) 50%),
    linear-gradient(135deg,var(--orange) 50%,transparent 50%);
  background-position:
    calc(100% - 16px) 17px,
    calc(100% - 11px) 17px;
  background-size:5px 5px,5px 5px;
  background-repeat:no-repeat;
}
.conversation-screen textarea{padding:11px 12px}
.conversation-screen input:focus,
.conversation-screen select:focus,
.conversation-screen textarea:focus{
  border-color:var(--orange);
  box-shadow:0 0 0 3px rgba(var(--accent-rgb),.14);
}
.conversation-screen .btn.secondary{
  background:var(--soft);
  border:1px solid var(--line);
  color:var(--text);
}
.conversation-screen .btn.secondary:hover,
.conversation-screen .icon-action:hover{
  border-color:var(--orange);
  color:var(--orange);
}

.conversation-commandbar{
  min-height:64px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:18px;
  padding:12px 16px;
  border:1px solid var(--line);
  border-radius:14px;
  background:var(--panel);
  box-shadow:var(--shadow);
}
.commandbar-summary{display:flex;align-items:center;gap:10px;min-width:0}
.commandbar-summary small,.commandbar-summary b{display:block}
.commandbar-summary small{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.06em}
.commandbar-summary b{font-size:14px;margin-top:2px}
.commandbar-dot{width:10px;height:10px;border-radius:50%;background:var(--green);box-shadow:0 0 0 4px rgba(22,122,83,.14)}
.commandbar-dot.busy{background:var(--amber);box-shadow:0 0 0 4px rgba(168,100,8,.14)}
.commandbar-dot.away{background:var(--red);box-shadow:0 0 0 4px rgba(180,59,76,.14)}
.commandbar-load{padding-left:10px;border-left:1px solid var(--line);color:var(--muted);font-size:12px}
.commandbar-controls{display:flex;align-items:end;gap:8px}
.commandbar-controls label{display:grid;gap:4px}
.commandbar-controls label>span{color:var(--muted);font-size:10px;font-weight:800}
.commandbar-controls select{width:160px}
.commandbar-controls .capacity-control input{width:74px}

.conversation-workspace{
  height:calc(100vh - 202px);
  min-height:640px;
  display:grid;
  grid-template-columns:360px minmax(0,1fr);
  overflow:hidden;
  border:1px solid var(--line);
  border-radius:16px;
  background:var(--panel);
  box-shadow:var(--shadow);
}
.conversation-inbox{
  min-width:0;
  display:flex;
  flex-direction:column;
  border-right:1px solid var(--line);
  background:var(--panel);
}
.inbox-head{
  min-height:66px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:10px;
  padding:14px 16px;
  border-bottom:1px solid var(--line);
}
.inbox-head small,.inbox-head b{display:block}
.inbox-head small{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.07em}
.inbox-head b{margin-top:3px;font-size:16px}
.icon-action{
  width:38px;height:38px;
  display:grid;place-items:center;
  border:1px solid var(--line);
  border-radius:10px;
  background:var(--soft);
  color:var(--text);
  font-size:19px;
}
.conversation-queues{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:6px;
  padding:12px;
  border-bottom:1px solid var(--line);
}
.queue-chip{
  min-height:42px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:7px;
  padding:8px 10px;
  border:1px solid var(--line);
  border-radius:10px;
  background:var(--soft);
  color:var(--text);
  text-align:left;
  font-size:11px;
}
.queue-chip b{
  min-width:22px;height:22px;
  display:grid;place-items:center;
  border-radius:999px;
  background:var(--panel);
  color:var(--muted);
}
.queue-chip.active{
  border-color:var(--orange);
  background:rgba(var(--accent-rgb),.10);
  color:var(--text);
  box-shadow:inset 3px 0 var(--orange);
}
.queue-chip.active b{background:var(--orange);color:var(--accent-text)}

.conversation-search{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:7px;
  padding:12px 12px 8px;
}
.conversation-filter-panel{
  margin:0 12px 10px;
  border:1px solid var(--line);
  border-radius:11px;
  background:var(--soft);
}
.conversation-filter-panel>summary{
  min-height:40px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:8px;
  padding:9px 11px;
  cursor:pointer;
  font-size:11px;
  font-weight:800;
  list-style:none;
}
.conversation-filter-panel>summary::-webkit-details-marker{display:none}
.conversation-filter-panel>summary b{
  padding:4px 7px;
  border-radius:999px;
  background:rgba(var(--accent-rgb),.12);
  color:var(--orange);
  font-size:9px;
}
.conversation-filters{
  display:grid;
  grid-template-columns:1fr;
  gap:8px;
  padding:0 10px 10px;
}
.conversation-filters label{display:grid;gap:4px}
.conversation-filters label>span{color:var(--muted);font-size:10px;font-weight:800}
.filter-actions{display:grid;grid-template-columns:1fr 1fr;gap:7px;padding:0 10px 10px}
.filter-actions:has(.btn:only-child){grid-template-columns:1fr}

.conversation-list-scroll{
  min-height:0;
  flex:1;
  overflow:auto;
  border-top:1px solid var(--line);
}
.conversation-item{
  width:100%;
  display:block;
  padding:14px 15px;
  border:0;
  border-bottom:1px solid var(--line);
  background:var(--panel);
  color:var(--text);
  text-align:left;
}
.conversation-item:hover{background:var(--soft)}
.conversation-item.active{
  background:rgba(var(--accent-rgb),.09);
  box-shadow:inset 4px 0 var(--orange);
}
.conversation-item-head{display:flex;align-items:center;justify-content:space-between;gap:8px}
.conversation-item-head strong{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conversation-item-source{display:block;margin-top:4px;color:var(--muted);font-size:11px}
.conversation-item p{
  display:-webkit-box;
  -webkit-line-clamp:2;
  -webkit-box-orient:vertical;
  overflow:hidden;
  margin:9px 0;
  color:var(--text);
  font-size:11px;
  line-height:1.4;
}
.conversation-item-foot{display:flex;align-items:center;gap:5px;flex-wrap:wrap}
.conversation-item-foot time{margin-left:auto;color:var(--muted);font-size:9px}
.mini-state,.mini-priority{
  display:inline-flex;
  align-items:center;
  min-height:20px;
  padding:3px 6px;
  border-radius:999px;
  font-size:8px;
  font-weight:900;
}
.mini-state.green,.mini-priority.green{background:var(--greenbg);color:var(--green)}
.mini-state.orange,.mini-priority.orange{background:var(--amberbg);color:var(--amber)}
.mini-state.red,.mini-priority.red{background:var(--redbg);color:var(--red)}
.mini-state.blue,.mini-priority.blue{background:var(--bluebg);color:var(--blue)}
.conversation-empty{
  display:grid;
  place-items:center;
  align-content:center;
  min-height:220px;
  padding:24px;
  text-align:center;
}
.conversation-empty b,.conversation-empty span{display:block}
.conversation-empty span{margin-top:5px;color:var(--muted);font-size:11px}

.conversation-detail{
  min-width:0;
  min-height:0;
  display:flex;
  flex-direction:column;
  overflow:auto;
  background:var(--panel);
}
.conversation-detail-head{
  min-height:78px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:16px;
  padding:14px 16px;
  border-bottom:1px solid var(--line);
  background:var(--panel);
}
.contact-summary{display:flex;align-items:center;gap:11px;min-width:0}
.contact-summary>div{min-width:0}
.contact-summary strong,.contact-summary>div>span{display:block}
.contact-summary strong{font-size:15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.contact-summary>div>span{margin-top:2px;color:var(--muted);font-size:11px}
.contact-avatar{
  width:42px;height:42px;flex:0 0 42px;
  border-radius:12px;
  object-fit:cover;
  border:1px solid var(--line);
}
.contact-avatar.fallback{
  display:grid;place-items:center;
  background:rgba(var(--accent-rgb),.14);
  color:var(--orange);
  font-weight:900;
}
.conversation-meta{display:flex;gap:5px;flex-wrap:wrap;margin-top:7px}
.conversation-meta small{
  padding:4px 7px;
  border:1px solid var(--line);
  border-radius:999px;
  color:var(--muted);
  font-size:9px;
}
.detail-state{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}

.conversation-actionbar{
  display:grid;
  grid-template-columns:minmax(210px,.8fr) minmax(270px,1.2fr) auto;
  gap:10px;
  padding:12px 16px;
  border-bottom:1px solid var(--line);
  background:var(--soft);
}
.conversation-action-group{display:grid;gap:5px}
.conversation-action-group>label{color:var(--muted);font-size:9px;font-weight:900;text-transform:uppercase;letter-spacing:.05em}
.conversation-action-group>div{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px}
.conversation-direct-actions{display:flex;align-items:end;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.conversation-direct-actions .btn{min-height:40px}

.conversation-messages{
  flex:1;
  min-height:260px;
  padding:18px;
  overflow:auto;
  background:color-mix(in srgb,var(--soft) 82%,var(--panel) 18%);
}
.conversation-compose{
  position:sticky;
  bottom:0;
  z-index:4;
  border-top:1px solid var(--line);
  background:var(--panel);
}
.conversation-compose .quick-reply-row{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:7px;
  padding:10px 12px 6px;
  border-top:0;
}
.conversation-compose .composer{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:7px;
  padding:6px 12px 12px;
  border-top:0;
}
.conversation-compose .composer input{border-radius:10px}
.conversation-drawers{border-top:1px solid var(--line)}
.conversation-drawers>details{
  border-bottom:1px solid var(--line);
  padding:0;
}
.conversation-drawers>details>summary{
  min-height:46px;
  display:flex;
  align-items:center;
  padding:10px 14px;
  cursor:pointer;
  font-size:11px;
  font-weight:900;
}
.conversation-drawers>details[open]>summary{color:var(--orange)}
.conversation-drawers>details>div,
.conversation-drawers>details>form{
  margin:0 14px 14px;
}
.conversation-drawers .conversation-notes,
.conversation-drawers .conversation-history,
.conversation-drawers .conversation-qualification{
  padding:0;
}
.note-form{grid-template-columns:minmax(0,1fr) auto}
.qualification-form{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.qualification-form .field:nth-child(3),
.qualification-form .check-line,
.qualification-form button{grid-column:1/-1}
.empty-detail{display:grid;place-items:center;text-align:center;color:var(--muted)}
.empty-detail b,.empty-detail span{display:block}
.empty-detail span{margin-top:5px;font-size:11px}

@media(max-width:1180px){
  .conversation-workspace{grid-template-columns:330px minmax(0,1fr)}
  .conversation-actionbar{grid-template-columns:1fr 1fr}
  .conversation-direct-actions{grid-column:1/-1;justify-content:flex-start}
}
@media(max-width:980px){
  .conversation-workspace{
    height:auto;
    min-height:0;
    grid-template-columns:1fr;
    overflow:visible;
  }
  .conversation-inbox{border-right:0;border-bottom:1px solid var(--line)}
  .conversation-list-scroll{max-height:430px}
  .conversation-detail{max-height:none;overflow:visible}
  .conversation-messages{max-height:520px}
}
@media(max-width:720px){
  .conversation-commandbar{display:grid}
  .commandbar-controls{display:grid;grid-template-columns:1fr 90px auto}
  .commandbar-controls select{width:100%}
  .conversation-actionbar{grid-template-columns:1fr}
  .conversation-direct-actions{grid-column:auto}
  .conversation-detail-head{align-items:flex-start}
  .detail-state{justify-content:flex-start}
  .qualification-form{grid-template-columns:1fr}
  .qualification-form .field:nth-child(3),
  .qualification-form .check-line,
  .qualification-form button{grid-column:auto}
}
@media(max-width:520px){
  .conversation-queues{grid-template-columns:1fr 1fr}
  .conversation-search,
  .filter-actions,
  .commandbar-controls,
  .conversation-compose .quick-reply-row,
  .conversation-compose .composer,
  .note-form{grid-template-columns:1fr}
  .conversation-item-foot time{width:100%;margin-left:0}
  .conversation-detail-head{display:grid}
}

/* BRW Response 0.6.5 — fluxo correto de assumir e histórico visível */
.conversation-detail-body{
  min-height:0;
  flex:1;
  display:grid;
  grid-template-columns:minmax(0,1fr) 290px;
  overflow:hidden;
}
.conversation-main-panel{
  min-width:0;
  min-height:0;
  display:flex;
  flex-direction:column;
  overflow:auto;
}
.conversation-activity-panel{
  min-width:0;
  overflow:auto;
  border-left:1px solid var(--line);
  background:var(--soft);
}
.activity-panel-head{
  position:sticky;
  top:0;
  z-index:2;
  padding:15px;
  border-bottom:1px solid var(--line);
  background:var(--soft);
}
.activity-panel-head small,
.activity-panel-head b,
.activity-panel-head span{display:block}
.activity-panel-head small{
  color:var(--orange);
  font-size:9px;
  font-weight:900;
  text-transform:uppercase;
  letter-spacing:.08em;
}
.activity-panel-head b{margin-top:4px;font-size:13px}
.activity-panel-head span{margin-top:5px;color:var(--muted);font-size:10px;line-height:1.4}
.activity-timeline{padding:12px 14px}
.activity-event{
  position:relative;
  display:grid;
  grid-template-columns:12px minmax(0,1fr);
  gap:8px;
  padding-bottom:15px;
}
.activity-event:not(:last-child)::after{
  content:"";
  position:absolute;
  left:5px;
  top:12px;
  bottom:0;
  width:1px;
  background:var(--line);
}
.activity-event>i{
  position:relative;
  z-index:1;
  width:11px;height:11px;
  margin-top:3px;
  border:2px solid var(--orange);
  border-radius:50%;
  background:var(--panel);
}
.activity-event b,
.activity-event span,
.activity-event time{display:block}
.activity-event b{font-size:11px;line-height:1.35}
.activity-event span{margin-top:3px;color:var(--muted);font-size:9px}
.activity-event time{margin-top:2px;color:var(--muted);font-size:8px}
.activity-empty{padding:18px 4px;color:var(--muted);font-size:10px;text-align:center}

.assume-required{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:12px;
  padding:13px 16px;
  border-top:1px solid var(--line);
  background:rgba(var(--accent-rgb),.08);
}
.assume-required b,.assume-required span{display:block}
.assume-required b{font-size:12px}
.assume-required span{color:var(--muted);font-size:10px;text-align:right}
.compose-title{padding:12px 12px 0}
.compose-title b,.compose-title span{display:block}
.compose-title b{font-size:12px}
.compose-title span{margin-top:3px;color:var(--muted);font-size:9px}
.assume-conversation{box-shadow:0 7px 18px rgba(var(--accent-rgb),.20)}
.conversation-actionbar:has(.assume-conversation){
  grid-template-columns:minmax(210px,.7fr) minmax(0,1fr);
}
.conversation-actionbar:has(.assume-conversation) .conversation-direct-actions{
  justify-content:flex-end;
}

@media(max-width:1320px){
  .conversation-detail-body{grid-template-columns:minmax(0,1fr) 250px}
}
@media(max-width:1120px){
  .conversation-detail-body{grid-template-columns:1fr;overflow:visible}
  .conversation-activity-panel{
    max-height:320px;
    border-left:0;
    border-top:1px solid var(--line);
  }
  .activity-panel-head{position:static}
}
@media(max-width:720px){
  .assume-required{display:grid}
  .assume-required span{text-align:left}
  .conversation-actionbar:has(.assume-conversation){grid-template-columns:1fr}
}

/* BRW Response 0.6.6 — Conversas em coluna única */
.conversation-single-column{
  width:100%;
  display:grid;
  grid-template-columns:1fr;
  gap:18px;
}
.conversation-stack-block{
  width:100%;
  min-width:0;
  overflow:hidden;
  border:1px solid var(--line);
  border-radius:16px;
  background:var(--panel);
  box-shadow:var(--shadow);
}
.stack-block-head{
  min-height:76px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:16px;
  padding:16px 18px;
  border-bottom:1px solid var(--line);
  background:var(--panel);
}
.stack-block-head small,.stack-block-head h2,.stack-block-head p{display:block;margin:0}
.stack-block-head small{color:var(--orange);font-size:9px;font-weight:900;text-transform:uppercase;letter-spacing:.08em}
.stack-block-head h2{margin-top:4px;font-size:18px}
.stack-block-head p{margin-top:4px;color:var(--muted);font-size:11px}
.selected-conversation-marker{
  padding:6px 9px;
  border-radius:999px;
  background:rgba(var(--accent-rgb),.12);
  color:var(--orange);
  font-size:9px;
  font-weight:900;
  text-transform:uppercase;
}

.status-block-content{
  display:flex;
  align-items:end;
  justify-content:space-between;
  gap:20px;
  padding:16px 18px;
}
.status-current span,.status-current b,.status-current small{display:block}
.status-current span{color:var(--muted);font-size:10px;text-transform:uppercase;font-weight:900}
.status-current b{margin-top:4px;font-size:18px}
.status-current small{margin-top:4px;color:var(--muted);font-size:11px}
.status-controls{display:grid;grid-template-columns:minmax(170px,220px) 130px auto;gap:10px;align-items:end}
.status-controls label{display:grid;gap:5px}
.status-controls label>span{color:var(--muted);font-size:10px;font-weight:900}
.status-admin-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;padding:16px 18px}
.status-admin-summary>div{padding:14px;border:1px solid var(--line);border-radius:12px;background:var(--soft)}
.status-admin-summary span,.status-admin-summary b{display:block}
.status-admin-summary span{color:var(--muted);font-size:10px}
.status-admin-summary b{margin-top:6px;font-size:22px}

.stack-queue-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;padding:16px 18px 10px}
.stack-queue-grid .queue-chip{width:100%;min-height:48px}
.stack-search-form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:9px;padding:6px 18px 10px}
.stack-accordion{
  margin:0;
  border-top:1px solid var(--line);
  background:var(--panel);
}
.stack-accordion:last-child{border-bottom:0}
.stack-accordion>summary{
  min-height:58px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:12px;
  padding:12px 18px;
  cursor:pointer;
  list-style:none;
  background:var(--panel);
}
.stack-accordion>summary::-webkit-details-marker{display:none}
.stack-accordion>summary::after{content:'+';width:28px;height:28px;display:grid;place-items:center;border:1px solid var(--line);border-radius:8px;color:var(--orange);font-size:18px;font-weight:500}
.stack-accordion[open]>summary::after{content:'–'}
.stack-accordion>summary span{min-width:0}
.stack-accordion>summary b,.stack-accordion>summary small{display:block}
.stack-accordion>summary b{font-size:13px}
.stack-accordion>summary small{margin-top:3px;color:var(--muted);font-size:10px;font-weight:500}
.stack-accordion>summary em{margin-left:auto;padding:5px 8px;border-radius:999px;background:rgba(var(--accent-rgb),.12);color:var(--orange);font-size:9px;font-style:normal;font-weight:900}
.stack-accordion[open]>summary{color:var(--orange);background:var(--soft)}
.stack-accordion-body{padding:16px 18px;border-top:1px solid var(--line)}
.inbox-filter-accordion{margin:0 18px 12px;border:1px solid var(--line);border-radius:12px;overflow:hidden}
.inbox-filter-accordion>summary{min-height:48px;padding:10px 12px}
.inbox-filter-accordion .stack-accordion-body{padding:12px}
.stack-filter-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.stack-filter-grid label{display:grid;gap:5px}
.stack-filter-grid label>span{color:var(--muted);font-size:10px;font-weight:900}
.stack-filter-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}
.stack-inbox-result{display:flex;align-items:center;justify-content:space-between;padding:9px 18px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--soft);color:var(--muted);font-size:10px;font-weight:900}
.stack-conversation-list{max-height:460px;overflow:auto}
.stack-conversation-list .conversation-item{width:100%;padding:14px 18px}
.stack-conversation-list .conversation-item-foot time{margin-left:auto}

.selected-contact-card{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px;border-bottom:1px solid var(--line);background:var(--soft)}
.selected-contact-card .contact-summary{min-width:0}
.single-column-admin-panel{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.single-column-admin-panel .conversation-direct-actions{grid-column:1/-1;justify-content:flex-start;border-top:1px solid var(--line);padding-top:12px}
.single-column-admin-panel .conversation-action-group>div{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px}
.thread-body{padding:0}
.stack-conversation-messages{min-height:340px;max-height:620px;overflow:auto;padding:18px;background:color-mix(in srgb,var(--soft) 84%,var(--panel) 16%)}
.stack-reply-panel{display:grid;gap:10px}
.stack-reply-panel .quick-reply-row,.stack-reply-panel .composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:0;border:0}
.stack-accordion-body .note-form{margin-top:12px}
.stack-accordion-body .qualification-form{margin:0}
.stack-accordion-body .activity-timeline{max-height:420px;overflow:auto;border:1px solid var(--line);border-radius:12px;background:var(--soft)}

@media(max-width:1050px){
  .stack-queue-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
  .stack-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .status-admin-summary{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:760px){
  .stack-block-head,.selected-contact-card,.status-block-content{align-items:flex-start;display:grid}
  .status-controls{grid-template-columns:1fr}
  .status-admin-summary{grid-template-columns:1fr 1fr}
  .stack-queue-grid{grid-template-columns:1fr 1fr}
  .stack-search-form{grid-template-columns:1fr}
  .stack-filter-grid{grid-template-columns:1fr}
  .stack-filter-actions{display:grid;grid-template-columns:1fr}
  .single-column-admin-panel{grid-template-columns:1fr}
  .single-column-admin-panel .conversation-direct-actions{grid-column:auto}
  .selected-contact-card .detail-state{justify-content:flex-start}
  .stack-reply-panel .quick-reply-row,.stack-reply-panel .composer,.stack-accordion-body .note-form{grid-template-columns:1fr}
}
@media(max-width:480px){
  .status-admin-summary,.stack-queue-grid{grid-template-columns:1fr}
  .stack-block-head,.stack-accordion>summary,.stack-accordion-body,.selected-contact-card{padding-left:13px;padding-right:13px}
  .stack-conversation-list .conversation-item{padding-left:13px;padding-right:13px}
}

/* BRW Response 0.7.0 — respostas rápidas na operação */
.quick-reply-management{margin-top:12px}
.quick-reply-admin-form{display:grid;grid-template-columns:minmax(180px,.45fr) minmax(260px,1fr) auto;gap:10px;align-items:end}
.quick-reply-admin-form label{display:grid;gap:5px}
.quick-reply-admin-form label>span{font-size:11px;font-weight:800;color:var(--muted)}
.quick-reply-admin-form textarea{min-height:78px}
.quick-reply-admin-form .btn{min-height:42px}

/* BRW Response 0.7.0 — Editor real de automações A1 */
.automation-studio{display:grid;grid-template-columns:300px minmax(0,1fr);gap:16px;align-items:start}
.automation-library{position:sticky;top:90px}
.automation-new-button{width:100%;margin-bottom:12px}
.automation-library-list{display:grid;gap:7px}
.automation-library-item{width:100%;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px;border:1px solid var(--line);border-radius:11px;background:var(--soft);color:var(--text);text-align:left}
.automation-library-item:hover,.automation-library-item.active{border-color:var(--orange)}
.automation-library-item.active{box-shadow:inset 3px 0 var(--orange);background:rgba(var(--accent-rgb),.09)}
.automation-library-item span,.automation-library-item b,.automation-library-item small{display:block;min-width:0}
.automation-library-item b{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.automation-library-item small{margin-top:4px;color:var(--muted);font-size:10px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.automation-library-item em{font-style:normal;font-size:9px;font-weight:900;color:var(--muted)}
.automation-editor-head{align-items:flex-start}
.automation-head-status{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.automation-editor-form{display:grid;gap:12px}
.automation-section{border:1px solid var(--line);border-radius:13px;background:var(--panel);overflow:hidden}
.automation-section>summary{min-height:54px;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 15px;cursor:pointer;list-style:none;background:var(--soft)}
.automation-section>summary::-webkit-details-marker{display:none}
.automation-section>summary span,.automation-section>summary b,.automation-section>summary small{display:block}
.automation-section>summary b{font-size:13px}
.automation-section>summary small{margin-top:3px;color:var(--muted);font-size:10px}
.automation-section>summary em{font-style:normal;color:var(--orange);font-size:10px;font-weight:900}
.automation-section[open]>summary{border-bottom:1px solid var(--line)}
.automation-section-body{padding:15px}
.automation-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.automation-form-grid label{display:grid;gap:5px}
.automation-form-grid label.full{grid-column:1/-1}
.automation-form-grid label>span,.automation-path-grid label>span{font-size:10px;font-weight:900;color:var(--muted)}
.automation-form-grid label>small{color:var(--muted);font-size:9px}
.automation-form-grid textarea{min-height:100px}
.automation-switch{display:flex;align-items:center;gap:9px;margin-bottom:14px;font-weight:800}
.automation-switch input{width:auto}
.schedule-grid{margin-top:8px}
.weekday-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:7px;margin-top:12px}
.weekday-grid label{display:grid;place-items:center;gap:5px;border:1px solid var(--line);border-radius:9px;padding:8px;background:var(--soft)}
.weekday-grid input{width:auto}
.weekday-grid span{font-size:10px;font-weight:900}
.automation-path-list{display:grid;gap:12px;margin-bottom:12px}
.automation-path-card{border:1px solid var(--line);border-radius:12px;background:var(--soft);padding:13px}
.automation-path-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}
.automation-path-head small,.automation-path-head b{display:block}
.automation-path-head small{color:var(--muted);font-size:9px;text-transform:uppercase;letter-spacing:.06em}
.automation-path-head b{margin-top:3px;font-size:13px}
.automation-path-controls{display:flex;gap:5px}
.automation-path-controls .icon-action{width:32px;height:32px;font-size:15px}
.automation-path-controls .danger{color:var(--red)}
.automation-path-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.automation-path-grid label{display:grid;gap:5px}
.automation-path-grid label.full{grid-column:1/-1}
.automation-path-grid textarea{min-height:88px}
.automation-path-empty{padding:24px;border:1px dashed var(--line);border-radius:10px;text-align:center;color:var(--muted)}
.automation-editor-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap;padding-top:4px}
.danger-button{color:var(--red)!important}
.automation-test-panel{display:grid;grid-template-columns:minmax(180px,.5fr) minmax(260px,1fr);gap:14px;margin-top:16px;padding:15px;border:1px solid var(--line);border-radius:13px;background:var(--soft)}
.automation-test-panel h3,.automation-test-panel p{margin:0}
.automation-test-panel p{margin-top:4px;color:var(--muted);font-size:10px}
.automation-test-controls{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:start}
.automation-test-result{grid-column:1/-1;padding:12px;border-left:3px solid var(--orange);border-radius:8px;background:var(--panel)}
.automation-test-result span,.automation-test-result b,.automation-test-result p{display:block}
.automation-test-result span{color:var(--muted);font-size:9px;text-transform:uppercase}
.automation-test-result b{margin-top:3px}
.automation-test-result p{margin-top:7px;color:var(--text);font-size:12px}
.automation-version-history{margin-top:16px}
.automation-version-list{display:grid;gap:8px}
.automation-version-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px;border:1px solid var(--line);border-radius:10px;background:var(--soft)}
.automation-version-item span,.automation-version-item b,.automation-version-item small{display:block}
.automation-version-item small{margin-top:3px;color:var(--muted);font-size:9px}

@media(max-width:1050px){
  .automation-studio{grid-template-columns:1fr}
  .automation-library{position:static}
  .automation-library-list{grid-template-columns:repeat(2,minmax(0,1fr))}
  .quick-reply-admin-form{grid-template-columns:1fr 1fr}
  .quick-reply-admin-form .btn{grid-column:1/-1}
}
@media(max-width:700px){
  .automation-library-list,.automation-form-grid,.automation-path-grid,.automation-test-panel,.automation-test-controls,.quick-reply-admin-form{grid-template-columns:1fr}
  .automation-form-grid label.full,.automation-path-grid label.full,.automation-test-result,.quick-reply-admin-form .btn{grid-column:auto}
  .weekday-grid{grid-template-columns:repeat(4,1fr)}
  .automation-editor-actions{display:grid;grid-template-columns:1fr}
  .automation-version-item{align-items:flex-start;flex-direction:column}
}

/* BRW Finance → Response */
.finance-stats{margin:16px 0}.finance-secret{margin-top:16px}.finance-secret code{display:block;max-width:100%;overflow-wrap:anywhere;word-break:break-all}.integration-endpoint{margin-top:14px}.integration-endpoint .copy-row{align-items:stretch}.integration-endpoint code{display:flex;align-items:center;min-width:0;overflow-wrap:anywhere;word-break:break-all}.finance-table code{font-size:11px;overflow-wrap:anywhere;word-break:break-all}.finance-table td small{display:block;margin-top:4px;color:var(--muted)}.check-row{display:flex;align-items:flex-start;gap:8px;line-height:1.45}.check-row input{margin-top:3px}.finance-stats .stat b{overflow-wrap:anywhere}
@media(max-width:760px){.integration-endpoint .copy-row{display:grid;grid-template-columns:1fr}.finance-table{overflow-x:auto}.finance-table table{min-width:980px}}